What guests love about the Swissôtel Makkah hotel

As one of the most popular hotels in Makkah, the first Swissôtel in the Middle East still maintains its sky-high standards of service and cleanliness. Evidence: these recent guest reviews!

“Beautifully arranged, neat and clean”

Guests agree that “everything was high standard” at the Swissôtel Makkah, with many comments about the “clean rooms and facilities overall”. Reviews rave that “the rooms are super clean” and “bedding was so comfortable”.

Many people thank the cleaning staff personally – “housekeeping service has been super”. This satisfied guest gives more details: “Very clean hotel! The cleaner on our floor was amazing, very friendly, very efficient… the first day where we accidentally clicked do not disturb button, he caught our attention in lobby and asked if we needed anything, very polite!…. Just great in terms of cleanliness and hospitality.”


Swissôtel Makkah service

Everyone praises the high standards of cleanliness at the Swissôtel Makkah


“Breathtaking view of Holy Kabba”

Another much-loved aspect of the rooms and suites was the view – especially for those rooms with a Kaaba view.

One guest calls it a “beautiful hotel with breathtaking view of Holy Kabba” while another tells how the “view was just mesmerizing”. “Great view of the holy Kaaba from the window” and “the views of Kaaba from the Jr Suite were really amazing” say other guests.

If you’re booking a room at the Swissôtel Makkah, perhaps you should take this guest’s recommendation: “Choose the room with Kaaba view. You won’t regret it.”


Room with a Kaaba view

Guests recommend booking a room with a Kaaba view


“My children loved it”

Families appreciate the hotel due to its convenient access to the Haram. “Moving from the hotel to Haram is smooth. It is very recommended if you have kids.” It’s “very close to Haram even for older people”, recommends another guest. “Lifts are not overcrowded.”

The staff are also family-friendly, according to family reviewers. Comments range from “I had children with me and could not have expected anymore from the hotel staff” to “Housekeeping took extra care of me and my family, I can’t thank them enough.”

Grandma and grandpa are also well looked-after: “I lost count the number of times they voluntarily helped various family members in wheelchairs.”

“Never seen such friendly staff…”

… wonderful staff that do whatever it takes to meet your needs.” This guest echos what so many others also say.

As this reviewer praises: “Hospitality was excellent and all staff were welcoming and helped all your needs.” Another agrees: “Amazing service. Very friendly and professional staff.”

There is a clearly welcoming atmosphere in the hotel. Says this Umrah pilgrim: “The first night we were welcomed with a huge smile in the hotel for the reception.”

Note: This article includes quotes from authentic reviews on Tripadvisor and other hotel booking sites. If you’ve enjoyed your stay at the Swissôtel Makkah hotel, please take a moment to write a review! Your comments are really valuable, both to hotel staff and future guests.

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